Ramada Plaza by Wyndham Mardin started serving you as the first and only 5-star hotel in Mardin in 2019. Ramada Plaza by Wyndham Mardin, with its unique architectural structure, comfortable accommodation, activity halls, Congress Centre and which will make your travels fun, will be happy to welcome you our esteemed guests.
Ramada Plaza by Wyndham Mardin, where quality and smiling face meet, will be pleased to welcome you in an environment of luxury, comfort and Grace.
Mardin city center accommodation, wedding, SPA,cafê de jardin, Entertainment, Sports, Regional and international cuisine will meet different tastes of the New Life Center Ramada Plaza by Wyndham Mardin aims to make every moment memorable.
-OUR VISION-
Our superior service quality and the highest level of satisfaction of our local and international guests to make it sustainable.
-OUR MISSION-
Ramada Plaza by Wyndham Mardin most important mission is to produce beautiful memories for its guests. To increase the interests of our country, our guests, our employees and our partners to the highest level by using our human resources, technology and knowledge in the most effective and efficient manner, maintaining our rational and pioneering approaches, creating income and employment within environmental awareness and Total Quality belief.
-OUR INTEGRATED MANAGEMENT SYSTEM POLICY-
As Ramada Plaza by Wyndham Mardin, we aim to be an organization whose practices will serve as an example in the sector by bringing the satisfaction of guests and employees to the highest level.
For this purpose,,
* To investigate the requests, expectations, complaints and needs of our guests who are at the focal point of all the activities we carry out and to make appropriate service planning,
* To produce reliable food in hygienic environment conditions in all processes from raw material to presentation with the aim of providing products and services in accordance with food safety principles,
* Effective Human Resources Management and team-mates to meet the requirements of the age by increasing their competence to provide efficiency in both our business processes and to provide a pleasant working environment by meeting employee demands and expectations,
• To ensure the use of raw materials, energy and natural resources by preventing waste with our environmental approach, to carry out waste management and to raise environmental awareness of all our stakeholders,
* To establish a connection between results by making quality measurable, to set goals and to ensure the improvement of the system in a continuous manner related to the services provided and to ensure the cooperation of employees and management,
* In the awareness of Occupational Health and safety, ensuring the safety of all our stakeholders in the workplace and protecting their health,
We are committed to document, certify, continuously improve and maintain the requirements of the Integrated Management System, ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 22000 Food Safety Management System and ISO 10002 Customer Satisfaction management system in a way that meets the requirements, to act in accordance with the stated goals and to fulfill all the legal requirements and requirements.